About Our Animal Hospital
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Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests, and Dr.Jim McCorquodale is rarely away. However, there may be circumstances that prevent a certain veterinary team member from being available…
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Why is my veterinarian referring my pet to a specialist?
We want our patients to have the best possible outcome. This is why we sometimes make the decision to refer patients to veterinary specialists or specialty clinics when advanced training…
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Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We can send proof of vaccination to your pet’s kennel/groomer or email them to you. Just let us know the fax number or email.
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Do you perform at-home euthanasia?
We don’t. However, if you would like a veterinarian to come to your home, we can suggest a reputable veterinarian who can accommodate your request.
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Occasionally we may be able to offer a refund…
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What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?
At the Malden Road Veterinary hospital your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to…
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I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?
We perform a physical exam and can perform preanesthetic testing before surgery and monitor your pet during surgery. During the procedure, a veterinary technician will continually assess your pet’s heart…
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I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?
During normal business hours, give us a call then we may instruct you to bring your pet in immediately to either us or the Walker Road Animal Hospital if we…
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I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?
Don’t panic, but call us right away. If it’s outside our normal business hours, the Walker Road Animal Hospital will be able to answer your questions. If your pet is…
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I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet and you may (unknowingly) leave out a critical…
