If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet.

Occasionally we may be able to offer a refund for certain products if the desired effect is not achieved, however this is only in certain situations and does not include medications.

Not all health problems have a straightforward solution. Some may be chronic, requiring a long-term management plan; others may be more difficult to diagnose or may involve several causes. A cure may not always be possible, and treatment may be ongoing. Our veterinary team will do everything we can to find answers and continue to help your pet.

 

Location Hours
Monday9:00am – 4:00pm
Tuesday9:00am – 4:00pm
Wednesday9:00am – 4:00pm
Thursday9:00am – 4:00pm
Friday9:00am – 4:00pm
SaturdayClosed
SundayClosed

COVID19 protocols in place, contact us for further information.